MIAY.AI
THE SMARTER AI BOT
WITH A PERSONALITY
FEATURES
MIAY ASSISTANT
MARKETING POWER UP
We have created models of MIAY which both combine insight from chatbots and can look for trends online to help you devise smart strategies
MANAGEMENT POWER UP
We have created models of MIAY which can parse and analyze large database and keep them up to date, as well as connect with your partners and providers through custom made API.
Most of these functionality need some fine tuning to meet your specific requirements, contact us!
LEGAL POWER UP
We have created models of MIAY which are trained daily on law texts. Not only it can quote specific laws and reference but also give insight through natural language to other relevant laws.
HUMAN RESOURCES
We have created models of MIAY which are specialized in helping HR departments through hiring process and more.
Dedicated
RETRIVAL AUGMENTED GENERATION
Unlike most AI chatbot on the market MIAY is powered by RAG technology, and fully utilize your content to answer questions from visitor. That means that after uploading some files into MIAY and giving it access to your website, MIAY will be able to complete it tasks accurately, and will remain impervious to prompt hacks.
about prompt hacking
MIAY is designed to seamlessly integrate with your brand’s identity, ensuring that every customer interaction feels authentic and aligned with your company’s values. From visual elements to communication style, MIAY offers extensive customization options to make the chatbot uniquely yours. You can personalize its appearance by incorporating your logo, choosing brand-specific colors, and selecting a design style that matches your digital presence. This ensures that MIAY not only fits aesthetically into your website or platform but also reinforces your brand’s visual consistency.
Personalized
Beyond visuals, MIAY’s communication is tailored to reflect your brand’s unique “tone of voice.” Whether your company communicates formally, informally, or with a touch of humor, MIAY adapts to ensure the chatbot speaks to customers as if it were an extension of your team. You can pre-define language styles, phrasing, and even the level of professionalism or friendliness in its responses. This cohesive approach helps build trust, strengthen brand recognition, and create a seamless customer experience that feels genuine and on-brand at every touchpoint.
MIAY ensures seamless transitions between the chatbot and live agents, whether online or offline, by intelligently escalating conversations based on user needs. If a customer requires complex assistance or prefers human interaction, MIAY transfers the chat to an available agent in real-time or provides the option to schedule a follow-up with an offline agent.
Full control
This integration helps maintain continuity, avoiding repetitive explanations and ensuring a smoother sales or after-sales process. By bridging the gap between automated and human support, MIAY enhances customer satisfaction, shortens resolution times, and builds trust in your brand’s service.
Smarter analytics
Insight, hindsight, foresight
Go from simple understanding, to identifying hidden patterns, and making predictive analysis.
BEYOND METRICS
MIAY’s smart analytics go beyond merely tracking quantitative metrics like user satisfaction, leads generated, or visitor information. The platform provides detailed insights into how users interact with your chatbot, capturing feedback, sentiment, and success rates of conversations. For example, MIAY can analyze ratings from user interactions to determine areas where satisfaction is high or where improvements are needed, giving you a clear picture of your chatbot’s performance. Additionally, the system captures and organizes lead data, helping you identify key demographics, behaviors, and preferences of your audience. This comprehensive approach ensures that every interaction contributes to actionable insights.
What sets MIAY apart is its ability to uncover deeper trends within the conversations. By analyzing patterns in user queries and responses, MIAY identifies recurring topics, common concerns, or gaps in knowledge. These insights enable you to refine your offerings, improve workflow efficiency, and anticipate customer needs. Whether it’s spotting a frequently requested feature, understanding pain points in your processes, or discovering emerging market demands, MIAY equips you with the data to make strategic decisions. With MIAY, analytics becomes a powerful tool not only for optimization but for innovation, driving your business forward with intelligence and precision.
